Shipping policy

Effective Date: October 28, 2026

Royzel provides free standard shipping throughout the United States. This policy explains our order processing, shipping costs, estimated delivery times, and tracking procedures.

Shipping Area

We currently ship to addresses within the United States only. International shipping is not available at this time.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or major U.S. holidays
  • .Daily order cut-off time: 6:00 PM Central Time (CT).
  • Orders placed after the cut-off may begin processing on the next business day.

Shipping Costs

  • Standard Shipping: Free
  • Shipping Cost: $0.00 USD
  • Minimum Purchase: None

Estimated Delivery Time

  • Processing Time: 1–3 business days
  • Transit Time: 4–5 business days
  • Estimated Total Delivery: 5–8 business days from purchase

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or incorrect shipping information.

Shipping Carriers and Tracking

Depending on the order and destination, shipments may be handled by USPS, UPS, or FedEx.

Once your order ships, tracking information will be sent to the email address provided at checkout. Tracking updates may take some time to appear.

Shipping Address Changes

Please verify your shipping address before completing checkout. If you notice an error, contact us as soon as possible. Address changes cannot be guaranteed after fulfillment or shipment begins.

For cancellation requests, please review our Order Cancellation Policy.

Delayed, Missing, or Damaged Orders

If your package is delayed, appears missing, or arrives damaged, defective, incorrect, or incomplete, please contact us. For damaged, defective, incorrect, or incomplete orders, notify us within 7 days of delivery and include your order number and relevant photos where applicable.

Eligible returns and refunds are handled according to our Return & Refund Policy.

Contact Information

Business Name: Royzel
Website: https://www.royzel.com
Email: support@royzel.com
Phone: +1 (843) 620-4771
Business Address: 584 Marshgrass Blvd, Mount Pleasant, SC 29464, United States
Support Hours: Monday–Friday, 9:00 AM–5:00 PM

For shipping inquiries, please include your order number so we can assist you more efficiently.