Order Cancellation Policy

Effective Date: October 28, 2026

At Royzel, we understand that customers may need to cancel an order after placing it.

Order Cancellation

Customers may request cancellation by contacting us as soon as possible. Cancellation depends on the order's processing and fulfillment status.

Once an order has shipped, cancellation may no longer be possible. Eligible items may qualify for a return under our Return & Refund Policy.

Refunds for Canceled Orders

If a cancellation is approved after payment has been collected, the applicable refund will be issued to the original payment method. Processing times may vary depending on the payment provider and financial institution.

How to Request Cancellation

Please contact us with your order number and the email address used at checkout.

Contact Information

Business Name: Royzel
Website: https://www.royzel.com
Email: support@royzel.com
Phone: +1 (843) 620-4771
Business Address: 584 Marshgrass Blvd, Mount Pleasant, SC 29464, United States
Support Hours: Monday–Friday, 9:00 AM–5:00 PM

For order-related inquiries, please include your order number in your message so we can assist you more efficiently.