What is Royzel?

Royzel is an online jewelry store offering rings, necklaces, bracelets, bangles, anklets, and more for everyday wear and special occasions.

Where do you ship?

We currently ship within the United States only.

How much does shipping cost?

Standard shipping is free on all U.S. orders, with no minimum purchase required.

How long does delivery take?

Orders are generally processed within 1–3 business days, with estimated delivery in 5–8 business days from purchase.

Can I track my order?

Yes. Tracking details are sent to your email once your order ships.

What payment methods do you accept?

Available payment methods are displayed at checkout and may include major credit cards and supported digital wallets.

Can I cancel or change my order?

Contact us as soon as possible. Changes or cancellations depend on the order's processing and shipping status.

What is your return policy?

Eligible items may be returned within 30 days of delivery, subject to our Return & Refund Policy.

Is return shipping free?

Yes. Eligible returns qualify for free return shipping with a prepaid label after approval.

When will I receive my refund?

Approved refunds are issued to the original payment method within 10 business days after approval. Your bank may require additional time to post the refund.

What if my item arrives damaged or incorrect?

Contact our support team within 7 days of delivery with your order number and clear photos of the issue.

How can I contact Royzel?

• Email: support@royzel.com

• Phone: +1 (843) 620-4771

• Address: 584 Marshgrass Blvd, Mount Pleasant, SC 29464, United States

• Support Hours: 9:00 AM–5:00 PM

• Live Chat: Available on-site

For more information, please review our Shipping Policy, Return & Refund Policy, Privacy Policy, and Terms & Conditions.

Before publishing, confirm that the shipping, return, refund, and payment terms above match Royzel’s actual store policies.